Occident International sell and register Lexmark Guarantee Packs.  Once the product has been registered Lexmark will service all fault calls.

This means that as a customer you will benefit from:

• Free helpdesk support during regular business hours, five days a week
• Real-time assistance at your fingertips via Lexmark’s internet support pages (link)
• Rapid repair by a highly skilled Lexmark-authorized specialist
• Easier budgeting thanks to a fixed price for all assistance, labour, travel and Lexmark spare parts

This does not mean that you cannot call Occident International!!  We are happy to help to resolve any issues that may occur and to ensure that all our customers minimize their downtime.